Confident Stitch is growing. Check this page from time to time to learn about new employment opportunities with us.

If you are interested in applying, please email a cover letter and resume to: [email protected] Be sure to include the title of the position in the subject line.

5/15/2018

Social Media Specialist and Sales Associate 

Company’s mission:

The Confident Stitch is a gathering spot for anyone who delights in the fine details, and major triumphs, of modern handcrafts. We are dedicated to providing our community of makers, both local and global, the tools necessary to support their love of sewing.

Social Media Specialist and Sales Associate:

Creative and organized, the Social Media Specialist and Sales Associate creates an environment that maximizes the customer experience both in-person and online. This associate will support the owner and manager and help execute projects to improve the company’s bottom line.

 

Responsibilities:

Marketing

  • *Create and fulfill weekly social media schedule and curate company’s online presence, including, but not limited to: Facebook, Instagram, Pinterest, Patternreview.com
  • *Create social media ads
  • *Create new social media audiences to increase followers and newsletter subscribers
  • *Help decide which patterns and fabrics need samples based on strategic needs of the company
  • *Improve and increase the TCS Share-A-Sale affiliate program
  • *Improve and increase sponsored blog posts
  • *Coordinate TCS blog, which is written by other TCS associates and guest bloggers
  • *Analyze Google Analytics results and make improvements based on the data

 Sales

  • *Assist customers with fabric selection and project creation
  • *Cut and prepare fabric for sale
  • *Understand and operate the Point of Sale system, and the online inventory system
  • *Prepare online sales for delivery
  • *Customer experience:
  • *Provide friendly and welcoming assistance
  • *Offer customers recommendations
  • *Know entire inventory and its location in the store

 

Operations

  • *Assist in maintaining an accurate inventory
  • *Provide feedback on which items are selling
  • *Organize and clean shop front
  • *Prepare classroom for classes
  • *Vacuum daily, clean bathrooms weekly and as needed.

Special Events and Classes

  • *May be required to provide staffing for special events.
  • *Teach classes according to expertise.

 

What You’ll Need:

  • 2+ years in customer service
  • Knowledge of Google Analytics
  • Knowledge of social media best practices
  • Knowledge of garment making and quilting preferred
  • Experience in a fast-paced, creative retail environment

 

Benefits:

  • 25% Employee discount for first year. 40% Employee discount after one year.
  • Free fabric, pattern and supplies for making samples.
  • Access to TCS classroom machines and tools.
  • Access to health insurance. Assistance with health insurance premium payment.

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