Confident Stitch is growing. Check this page from time to time to learn about new employment opportunities with us.

If you are interested in applying, please email a cover letter and resume to: [email protected] Be sure to include the title of the position in the subject line.


Sales Associate


Company’s mission

The Confident Stitch is a gathering spot for anyone who delights in the fine details, and major triumphs, of modern handcrafts. We are dedicated to providing our community of makers, both local and global, the tools necessary to support their love of sewing.


Sales Associate

Creative and organized, the Sales Associate creates an environment that maximizes the customer experience both in-person and online. This associate will support the owner and manager and help improve the company’s bottom-line.




-       Assist customers with fabric selection and project creation

-       Cut and prepare fabric for sale

-       Understand and operate the Point of Sale system, and the online inventory system

-       Prepare online sales for delivery

Customer experience:

-       Provide friendly and welcoming assistance

-       Offer customers recommendations

-       Know entire inventory and its location in the store


-       Assist in maintaining an accurate inventory

-       Provide feedback on which items are selling

-       Organize and clean shop front

-       Prepare classroom for classes

-       Vacuum daily, clean bathrooms weekly and as needed.

Special Events and Classes

-       May be required to provide staffing for special events.

-       Teach classes according to expertise.


What you’ll need

-       2+ years in customer service

-       Knowledge of garment making and quilting preferred, but not required

-       Experience in a fast-paced, creative retail environment



-       25% Employee discount for first year. 40% Employee discount after one year.

-       Free fabric, pattern and supplies for making samples.

-       Access to TCS classroom machines and tools.



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