We are open Monday thru Friday from 10am to 6pm, and Saturdays from 10am to 5pm (MST). You can order from the website anytime.

Web orders will typically be processed during business hours and shipped within 1-3 business days of the placement of your order. 

Note: During sales our shipping times may be longer than average. Please reach out to us at info@theconfidentstitch.com if you have questions about the shipping timeline for your order. 

We currently ship to the United States and Canada. 

U.S. orders are sent via USPS/UPS for the flat rate of $9.65. We typically process and ship orders within 1-3 business days, which means you should get your package 3-12 days after ordering.

International (Canada) orders are shipped via USPS/UPS Ground for a flat rate of $25. Tracking information will be sent to you via email once your order ships. 

Those living in the Missoula area may select local pick-up rather than Priority Mail shipping. If you decide to use this option, we please post a comment upon checkout. Please allow up to 24 hours for local pickup. We will contact you when your order is ready.

If you would like to pick up your order before 24 hours has passed we request that you call us to let us know!

Note: during sales our order processing timelines can be longer than normal. Please reach out if you would like to pick up your order before we have reached out letting you know it is ready for pickup 

We understand that sometimes you change your mind about a product you ordered. If this is the case, we will issue you store credit for the value of the returned item(s). Simply let us know either by phone or email. Your store credit will operate like a gift card for our online shop. As for physically returning your product(s), we can either email you a pre-paid return label and subtract that cost from your store credit, or you can take care of the return shipment on your own accord. 

If we made a mistake with your order (sent the wrong product, cut the wrong amount, or you found a flaw), or if it wasn’t what you expected, we will issue a refund for the value of said item(s) to your original payment method. Again, give us a call or send an email to let us know, and we will send you a return label (costs covered) if applicable. 

Remember, you can always purchase a swatch before ordering yardage. If you feel our photos or descriptions were incorrect , please contact us so we can improve upon them.

We do NOT offer refunds for digital media like our video tutorials and PDF instructions.

Purchases of sale products are final sale and will not be refunded. 

Nope! Our brick-and-mortar store is located in Montana, which does not have sales tax. We get to pass that savings on to you, no matter where you live!

Yep: Click here and enter your gift card number to see your balance.

Not exactly, but as Tim Gunn says, we can “make it work!” If you have a virtual gift card you’d like to use in the store, just print off the email with the card number and bring it in. If you have an actual gift card from the shop and want to use it online, just give us a call (406-540-4068) and we’ll convert it to an online gift card.

We can’t send out free samples, but we have the next best thing – select ‘Add Swatch to Cart’ on the fabric page you are interested in, and we’ll send you a swatch. Each swatch is $1.25. If swatches are the only items in your order, shipping is free!

Short answer – it depends on the class!

Kate is a Palmer/Pletsch certified instructor and specializes in teaching tissue fitting classes. Our staff member Carly teaches a monthly Sewing Crash Course pillowcase class (great for beginners). Additionally, we have an assortment of specialty classes taught by guest instructors in the Missoula area. 

We consistently offer a pillowcase class for beginners. Otherwise, it depends entirely on instructor availability. We’ve been know to host fitting, quilting, bag and even umbrella classes. Check out our Learn page to learn more about what classes we’re currently offering.

Add the class to your cart and check out! (This also applies to free classes.) Sign up to receive our weekly newsletter to keep up with class announcements! 

Yes, but it depends entirely on the class! Usually, classes that require the use of sewing machines are limited to between 4 and 6 students. Demonstrations can accommodate more.  

Here’s how we define our skill levels for classes. Not sure of your level? Contact us and we’ll help you decide.

Total Newbie: You have very little or no experience with a sewing machine, but you’re ready to learn to make something simple with plenty of guidance.

Beginner: You have taken a class or two. You’re pretty comfortable using a sewing machine. You know what a seam allowance is, and you’re ready to tackle a simple garment, bag, or quilt.

Advanced Beginner: You’re very comfortable with a sewing machine. You have sewn a few simple things at home on your own. You need some guidance reading a pattern, and you are ready to tackle more complex projects and learn simple pattern alterations.

Intermediate: You’re very comfortable sewing. You have made a quilt or a garment on your own. You are very comfortable reading patterns. You’re ready to make a complex quilt, a tailored jacket, or to learn to alter patterns.

We understand that life happens. If you can’t make a class, please let us know as soon as possible. Cancellations with at least a 24-hour notice will receive a full refund. If you cancel with less than 24-hour notice, you will not be refunded. In some cases, it might be possible to make up a missed class or attend a partial session.

All classes take place in our classroom, located at our shop at 139 W. Front St. in Missoula. Enjoy our view looking out toward Caras Park while you sew!

No, unless otherwise stated in the class description. We have classroom machines available for you to use. We prefer that students use our machines so that we can easily assist with setup. 

This is specified in each specific class description. For those classes where supplies are not included in class cost, students will receive 15% discount on any items purchased for a class. 

We do not currently offer any kids-only classes. In general, you must be 16 or older to attend a class alone. Children younger than this must receive special permission and be accompanied by an adult. 

Not at this time. 

Yes! If your dining room table just isn’t cutting it anymore, come sew in our classroom and use our equipment for a fee of $15/hour. You provide the thread, fabric, and other supplies (or buy them in the shop), and we’ll provide the space! Please contact us directly to schedule.

We also have weekly sew-ins, free of charge, every Thursday evening. We call this Sewcialist Union. Drop in the shop from 5-7pm to sew whatever you’re working on, get advice from other sewers, and have fun! You can find more info here.

Yes! Check out our Learn page to see what video tutorials we have available. Note: We do not offer returns for digital content like tutorials and PDF instructions.

In August of 2024 we indefinitely suspended the Swatch Experience, canceling all existing subscriptions. 

Earn loyalty points for your purchases! Points are accrued for every dollar spent ($1 = 1 point). Once you reach 200 points ($200 spent) you earn a $10 off reward!

Redeem points easily on the checkout page, and track your earnings via the “My Loyalty Points” tab under your account (accessed by clicking on the person icon in the upper right corner of the website). Your points balance is automatically updated after your order has been confirmed, and is adjusted with any refunds, returns, or exchanges.

To start earning points simply sign up for an account by clicking “log in” in the upper right corner. Provide your email address and create a password and that’s it! Points will be earned from every purchase you make while logged in to your account. 

We love to hear your feedback!

Earn 20 points per product review. Simply navigate to the “My Loyalty Points” page under your account, then click on “Get Points”. You will see available products for you to review under the “Review It” banner.

Note: you must be logged in to your account to leave a review. Reviews can only be left on products you purchased while logged in to your account. 

Points will automatically be added to your account when your review is approved! 

You can now earn loyalty points for referring a friend to theconfidentstitch.com!

Earn 35 points per friend who signs up for an account using your referral code.

Earn 100 points per friend who makes a purchase using your referral code. 

To locate your referral code navigate to the “My Loyalty Points” tab under your account. From there click on “Get Points!”. You will find your unique referral code under the “Refer a Friend” and “Referral Purchase” banners.

Your referral must use your code to access theconfidentstitch.com and sign up for an account or complete a purchase for you to gain points. Points will automatically be added to your account when this action is taken. 

We reserve the right to revoke points and accounts of people we find are taking advantage of the referral program. 

Discounts from points cannot be redeemed in conjunction with other coupons or discounts.  

Points cannot be redeemed for a discount towards sale items. 

Points cannot be redeemed towards the purchase of classes or gift cards. Additionally, points cannot be earned from the purchase of gift cards.

Points must be redeemed 200 at a time ($10 at a time), with a maximum of 200 points redeemed per purchase.

Points can only be redeemed on purchases over $50 of eligible items. 

Points cannot be transferred from one account to another.

Points cannot be earned on purchases made before the institution of our loyalty points system or before the creation of a users account on our website.

Our in-store and online loyalty points programs are managed by separate systems. As such we cannot transfer points from in store purchases to an online account or vice versa.  

At any time and for any reason, we reserve the right to terminate any account that we believe is taking advantage of the points system. 

Celebrate your birthday with 25% off!!

Next time you’re checking out, be sure to fill out the birthday information field below “billing details” so we know when to reward you. You can also enter your birthday under “account details” when you’re logged in (click on the person icon in the top right corner), just make sure to hit save!

You’ll receive a custom coupon code to your email on the day of your birthday, after which you’ll have 30 days to redeem it.

Note: if you create your birthday account on the day of your birthday, your coupon will not be sent until the following year. As such we recommend inputting your birthday information at least one day prior to your birthday. 

Birthday discounts cannot be used towards items on sale, classes or gift cards. Coupons cannot be used in combination with other coupons or discounts.