Frequently Asked Questions

Kate’s Swatch Experience

Your swatch card discount code is valid for 90 days after the card’s release date. The exact date of expiration will be included in your subscriber email and on the swatch card.

The 10% discount can be applied to all of the fabrics and patterns featured in the season’s Swatch Experience.

There are no customizable options in either Swatch Experience. One of the best things about our Swatch Sets is that the fabrics featured are meant to be viewed collectively, thereby prompting combinations and/or sewing projects you may not have previously considered!

Additionally, we will send you swatches of any of our fabrics for only $1.25 – just click the ‘Buy Swatch’ button included on every fabric web page.

1. Go to My Account > View Subscription page.

2. Select the Change Subscription button underneath subscription totals.

3. Go through the checkout process as if you were signing up again. Submit the Checkout and return to the My Account page where you should see your updated details.

4. Here’s a helpful video to show you how. We understand subscriptions can be tricky, please don’t hesitate to contact us directly for any help with your subscription.

No, only subscribers receive the Swatch Experience. However, subscriptions only $15 per quarter and you can cancel anytime!

Each subscription costs $15 each quarter (four times a year).

As long as you’re subscribed, you’ll be automatically charged on the 1st day of each Swatch Experience release month. The Swatch Experiences are released four times annually on the 8th of March, June, September, and December.

To update your billing information, please follow the steps below:

  1. Go to My Account > View Subscription page.
  2. Select the Change Payment Method button next to a subscription.
  3. Enter the new payment details on the Checkout > Pay page.
  4. Submit the Checkout > Pay form and returns to the My Account page where a confirmation message says that the payment method has been updated.

Here’s a helpful video to show you how.

Kate’s Swatch Experiences are released four times annually on March 8th, June 8th, September 8th, and December 8th. You will receive your swatch set(s) sometime during the second week of these months, depending on the mail service.

Of course! Simply check the ‘This is a gift’ box located on the {gar}Meant for You and We Quilt This City item pages.

To update your address, please follow the steps below:

  1. Go to My Account > View Subscription page.
  2. Click the Change Address button next to the subscription.
  3. Enter the new address details in the form.
  4. Click Save Address.

Here’s a helpful video to show you how.

Depending on availability, past swatch sets and project finishing kits may be available for purchase at a discounted rate. Please call us at (406) 540-4068 or email us at with purchasing inquiries and questions.

Shipping is included in the price of the subscription! There is no additional cost.

To cancel your subscription, please follow the steps below:

  • Go to My Account > View Subscription page.
  • Select the Cancel button next to a subscription.

Once you request to cancel your subscription, we will confirm this and send you an email confirmation. Here’s a helpful video.

Store Hours Update

We are open Monday to Friday from 10am to 6pm, and Saturdays from 10am to 5pm (MST). You can order from the website anytime.

Website Store

Web orders will be processed during business hours and shipped the same day if they are received before 2:00pm MST, Monday through Saturday. Orders received after 2:00pm MST, or on Sundays / holidays, will be processed and shipped the following business day.

We currently ship to the United States, Canada, and all U.S. Territories. Due to the COVID-19 pandemic, all other international shipping has been suspended. We’re sorry for any inconvenience!

U.S. orders are sent via USPS Priority Mail for the flat rate of $9.65. Since we can process orders almost immediately, you get your package just 2-3 days after ordering! If you want your package even sooner, you can choose Priority Express shipping on checkout to receive it the next day. If you qualify for free shipping, your package may be sent USPS/UPS Ground. International (Canada) orders are shipped via USPS/UPS Ground for a flat rate of $20.

Those living in the Missoula area may select local pick-up rather than Priority Mail shipping. If you decide to use this option, we please post a comment upon checkout. Please allow up to 24 hours for local pickup. We will contact you when your order is ready.

Our delivery area includes these zip codes in Missoula, MT: 59801, 59802, 59803, 59804, or 59808. To select local delivery, first choose the ‘local pick-up’ option upon checkout. Then, specify in the comment section that you would like your order to be delivered. On the day of delivery, we will call to confirm. Orders are delivered weekly on Fridays.

We understand that sometimes you change your mind about a product you ordered. If this is the case, we will issue you store credit for the value of the returned item(s). Simply let us know either by phone or email. Your store credit will operate like a gift card for our online shop. As for physically returning your product(s), we can either email you a pre-paid return label and subtract that cost from your store credit, or you can take care of the return shipment on your own accord. 

If we made a mistake with your order (sent the wrong product, cut the wrong amount, or you found a flaw), or if it wasn’t what you expected, we will issue a refund for the value of said item(s) to your original payment method. Again, give us a call or send an email to let us know, and we will send you a return label (costs covered) if applicable. 

Remember, you can always purchase a swatch before ordering yardage. If you feel our photos or descriptions were incorrect , please contact us so we can improve upon them.

Nope! Our brick-and-mortar store is located in Montana, which does not have sales tax. We get to pass that savings on to you, no matter where you live!

Yep: Click here and enter your gift card number to see your balance.

Not exactly, but as Tim Gunn says, we can “make it work!” If you have a virtual gift card you’d like to use in the store, just print off the email with the card number and bring it in. If you have an actual gift card from the shop and want to use it online, just give us a call (406-540-4068) and we’ll convert it to an online gift card.

Yep! Just let us know that an item in your order is a gift and we will take care of the rest. You can make a note on the checkout page.

We can’t send out free samples, but we have the next best thing – select ‘Add Swatch to Cart’ on the fabric page you are interested in, and we’ll send you a swatch. Each swatch is $1.25. If swatches are the only items in your order, shipping is free!


We are fortunate to live in a community with many talented sewers! Missoula has a plethora of amazing quilters, many of whom want to share their skills with our students. For specialty classes such as fabric dyeing, applique, and other fiber arts, we bring in experts in that area to teach their techniques.

Each season we try to offer a variety of classes for all skill levels and interests. This includes garment making, pattern fitting, quilting, accessories, and specialty classes. If there is something you’d like to see us offer, let us know!

Sign up to receive our weekly newsletter to keep up with class announcements! From there, there will be direct links to register.

To provide the best learning experience for students, we limit spaces depending on the class. Usually we try to keep our classes at a maximum of 6 students, so register early!

Here’s how we define our skill levels for classes. Not sure of your level? Contact us and we’ll help you decide.

Total Newbie: You have very little or no experience with a sewing machine, but you’re ready to learn to make something simple with plenty of guidance.

Beginner: You have taken a class or two. You’re pretty comfortable using a sewing machine. You know what a seam allowance is, and you’re ready to tackle a simple garment, bag, or quilt.

Advanced Beginner: You’re very comfortable with a sewing machine. You have sewn a few simple things at home on your own. You need some guidance reading a pattern, and you are ready to tackle more complex projects and learn simple pattern alterations.

Intermediate: You’re very comfortable sewing. You have made a quilt or a garment on your own. You are very comfortable reading patterns. You’re ready to make a complex quilt, a tailored jacket, or to learn to alter patterns.

We understand that life happens. If you can’t make a class, please let us know as soon as possible. Cancellations with at least a 24-hour notice will receive a full refund. If you cancel with less than 24-hour notice, we will give you store credit. In some cases, it might be possible to make up a missed class or attend a partial session.

All classes take place in our beautiful and spacious classroom, located at our shop at 139 W. Front St. in Missoula. Enjoy our view looking out toward Caras Park while you sew!

No. We have top-of-the-line classroom machines available for you to use. We prefer that students use our machines so that everyone is on the same page and we can get them set up and ready to go. If you’d rather bring your own machine, just let us know, and make sure it is in good working order (clean and oiled, serviced if necessary) so we don’t lose time during class on mechanical issues.

No, unless specified in the class description. All students receive 15% off items purchased for a class. If you’re unsure of some of the supplies, call or stop in before the class to get advice.

You bet! We often have classes just for kids, but they are welcome to take any of our regular classes as well. We just ask that kids who have little or no experience sewing or who are younger than 12 be accompanied by an adult.

Yes! You can arrange a one-on-one session with Kate McIvor, store owner, if you need help with a specific skill or project. For basic orientation to your sewing machine and an introduction to sewing, the cost is $15/hour. For all other lessons, the cost is $30/hour. Please contact us directly to schedule.

We do. If your dining room table just isn’t cutting it anymore, come sew in our classroom and use our equipment for a fee of $15/hour. You provide the thread, fabric, and other supplies (or buy them in the shop), and we’ll provide the space! Please contact us directly to schedule.

We also have weekly sew-ins, free of charge, every Thursday evening. We call this Sewcialist Union. Drop in the shop from 5-7pm to sew whatever you’re working on, get advice from other sewers, and have fun! You can find more info here.

Rewards Program

If you’re a customer with us in-store, you’ll know that you earn points for every purchase (1 point per dollar) and that once you’ve earned 200 points, you get $10 off. We now have a system to do the same on our website. Yay!

Redeem points easily on the checkout page, and track your earnings via the “my points” tab under your account (click on the person icon in the upper right). Your points balance is automatically updated after your order has been shipped, and is adjusted with any refunds, returns, or exchanges.


  • Sale items are not eligible for points.
  • Discounts from points cannot be redeemed in conjunction with coupons. 
  • Points must be redeemed 200 at a time (i.e. $10 at a time). Say you have 400 points, you can still only apply 200 per purchase. Say you have 300 points, you can apply 200 for $10 off. Your remaining 100 will go toward your next 200.

We love to hear your feedback!

Get $10 off when you spend $50 or more after you leave a review from a previous purchase. After each purchase, you receive a reminder email to leave a review. Just click on the button next to the item(s) you have feedback on and scroll down the screen to where it says “Write a review”. Once your review has been confirmed, you’ll get a custom coupon code to your inbox 🙂

We’re so excited to now be able to celebrate your birthday with 25% off!!

Next time you’re checking out, be sure to fill out the birthday information field below “billing details” so we know when to reward you. You can also enter your birthday under “account details” when you’re logged in (click on the person icon in the top right corner), just make sure to hit save!

You’ll receive a custom coupon code to your email on the day of your birthday, after which you’ll have 1 month to redeem it.